Terms & Conditions
Last updated: March 2026
1. Services
Made.is ("we", "us", "our") provides design and product-build services including but not limited to UI/UX design in Figma, AI-assisted product development, and related consulting. By engaging our services you agree to these terms.
2. Engagements & Scope
Each project is governed by a separate Statement of Work (SOW) or proposal that defines deliverables, timelines, and fees. Work outside the agreed scope may incur additional charges and requires written sign-off from both parties.
3. Payment
Unless otherwise agreed in writing, a 50% deposit is required before work begins and the remaining balance is due upon delivery. Invoices not paid within 14 days of the due date may incur a late fee of 1.5% per month. We reserve the right to pause or withhold deliverables until outstanding balances are settled.
4. Intellectual Property
Upon receipt of full payment, you own all final deliverables produced specifically for your project. We retain ownership of any pre-existing tools, frameworks, or methodologies used during the engagement. We may display the work in our portfolio unless you request confidentiality in writing prior to project start.
5. Client Responsibilities
You agree to provide timely feedback, necessary access, and accurate information required to complete the project. Delays caused by late client input may affect agreed timelines and we will not be held liable for resulting delays.
6. Revisions
Each engagement includes a defined number of revision rounds as specified in the SOW. Additional revision rounds beyond the agreed amount will be billed at our standard hourly rate.
7. Confidentiality
Both parties agree to keep confidential any non-public information shared during the engagement. This obligation survives termination of the project for a period of two (2) years.
8. Limitation of Liability
Our total liability for any claim arising from our services is limited to the fees paid by you for the specific project giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
9. Termination
Either party may terminate an engagement with 14 days' written notice. You remain responsible for payment of all work completed up to the termination date. Deposits are non-refundable once work has commenced.
10. Governing Law
These terms are governed by applicable law. Any disputes will be resolved through good-faith negotiation, and if unresolved, through binding arbitration.
11. Changes to These Terms
We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the revised terms.
12. Contact
Questions about these terms? Email us at hello@made.is.